Protection Protocols

Seniors Helping Seniors is actively monitoring the progression of the coronavirus to ensure that we have the latest and most accurate information on the threat of the virus. As you know, this situation continues to develop rapidly as new cases are identified in our communities and our protocols will be adjusted as needed. The health and safety of our caregivers and clients is our highest priority.

Many of our clients are especially at risk, given they are older adults or have underlying health issues. We are vigilant about our need to help protect these individuals from illness be it the flu or any other communicable disease. These measures are not new to us as we seek to minimize risk regularly for our clients, regardless of an outbreak such as this new coronavirus.

We have a preparedness plan in place that evolves as COVID-19 does.

All caregivers are required to:

  • Provide care to a single client
  • Provide daily temperature readings
  • Wear a mask
  • Check in daily regarding their wellness
  • Increase their frequency of hand washing
  • Remember not to touch their face or wash their hands if they do
  • Clean and disinfect surfaces properly

We have increased our communication with caregivers to assess any known risk factors, contact to anyone that has tested positive and their overall wellness. We will advise staff not to report to work if they are deemed high-risk. They will follow established protocol regarding staying home when sick. If they or anyone in their family has a fever, they must quarantine for two weeks. 

We believe that home remains the safest place for you or your loved one, as indications show that the virus is spread more quickly in facilities. Possible exposure will remain the lowest for those who are able to stay in their homes with limited outside contact. For this reason, we are thankful that we are able to provide care that can keep people at home. We want to be sure that we are doing this as safely as possible. 

For clients we serve who reside in facilities or other group-type living situations, we will work closely with the facility on any protocols, exchange of information, or other guidelines.

We will continue to take the necessary precautions in order to ensure the safety of our caregivers and clients. Please let us know if we can help you or a loved one during this uncertain time. We can be reached at (704) 573-6838 or through our website at